We are seeking a dedicated and experienced Front of House Supervisor to join our friendly team at Beach House Falmouth. This role is pivotal in ensuring the smooth running of day to day operations alongside, and in the absence of, the restaurant manager. The ideal candidate will possess a strong background in hospitality, be confident leading a team, and have a passion for delivering exceptional customer service.
Responsibilities
- Oversee daily front-of-house operations, ensuring high standards of service and hospitality are maintained.
- Supervise and train staff
- Collaborate with kitchen staff to ensure seamless communication between front and back of house
- Assist in resolving customer inquiries and complaints promptly and professionally
- Maintain cleanliness and organisation of the front of house area
- Support the management team in implementing policies and procedures to enhance service delivery
Skills
- Proven experience in team management and supervising staff within a hospitality setting.
- Excellent communication skills, with the ability to lead by example and motivate a diverse team.
- Ability to work efficiently under pressure while maintaining attention to detail.
